FAQ & Help
Answers to the questions we hear most. Can’t find yours? Email info@maxoptify.com.
How do I install it and pin it to the toolbar?
Open the Chrome Web Store page and choose Add to Chrome. Then click the puzzle-piece icon in the Chrome toolbar and select the pin next to Maxoptify, so the popup is one click away. The “Get started” checklist that opens after installation also reminds you of this step.
Do I need to sign in to anything?
Only to your own AI sites — Claude, ChatGPT, Gemini, Grok or Muse — the same way you normally would. There is no Maxoptify account to create and nothing to register.
Why did a tab briefly open by itself?
That is a background check. Maxoptify checks usage automatically, as often as once a minute while you are actively using a service and at most 30 minutes apart. If a service has no open tab at that moment, it opens one in the background, reads the usage figures, and closes it again.
Usage isn’t showing for a service — what should I check?
- Make sure you are signed in to that service in this Chrome profile.
- Open the popup and click Refresh.
- If a service tab was already open before you installed Maxoptify, refresh that tab once.
I’m not getting notifications.
Notifications are delivered by your operating system. Check that Chrome is allowed to show notifications in your system settings (on macOS: System Settings → Notifications → Google Chrome; on Windows: Settings → System → Notifications).
Does it work when Chrome is closed?
No. Checks run only while Chrome is running. When you open Chrome again, Maxoptify picks up where it left off.
What data does it keep, and where?
Only usage numbers — percentages, reset times and the history that the dashboard draws from. They are stored in your browser on your own device. You can export them or delete them at any time. Maxoptify never stores or sends your conversations or prompts.
How do I report a problem?
Email info@maxoptify.com and describe what happened: which service, what you expected, and what you saw instead. If you like, attach the JSON file created by Back up now in the dashboard — it contains usage numbers only, which helps us reproduce the issue.
Is it really free?
Yes. Every feature is free and there are no plans or tiers. If you want to support the project, there is an optional “Buy us a coffee” link — it does not unlock anything.
Which languages does it support? Can I help translate?
Maxoptify follows your Chrome language. English and Korean are fully reviewed. German, French, Spanish (Latin America), Portuguese (Brazil) and Japanese are included too, but those translations have not yet been checked by a native speaker, so some wording may feel unnatural.
If you speak one of these languages and would like to help, we would be grateful for a volunteer review. Email info@maxoptify.com with the language you can check. With your permission, we will thank you by name in the changelog.
Maxoptify is free, with no paid tier. If it saves you from a mid-task cut-off, you can support development with a coffee. It changes nothing in the extension.
Buy us a coffee